We just got a bandsaw at work, a $1600 Laguna LT14 SEL. We could have gotten a much cheaper unit from the likes of Jet or Grizzly, but we figured it's worth a premium price to get a tool that's elegant, high quality and reliable.
Presumably Laguna knows their customers expect a premium tool. So it totally mystifies me that setting up the saw for 110v took me several hours and multiple trips to the hardware store.
Seriously, though. This is woodworking; people care about brand names, and they talk to their friends. Laguna makes a lot of different types of tools, so they stand to make a lot of sales when they impress a customer with a quality product. We bought ours because one of the guys in the group recently bought a 16" bandsaw from them. So it's mind-rendingly stupid to ship a product that's $10 and a few hours of QA short of working correctly.
Now, the website specs only list the saw as working at 220v. But the manual shows both of the 14" models as supporting 110v as well, although it doesn't say anything about how to select between the two. Also, the unit doesn't ship with a plug. That sent me on hardware store trip #1, where I spent half an hour purchasing a $4 part. Here's an idea: if people are spending $1000 more than they have to on your product, their time is probably worth a lot to them, so don't waste it.
I consulted the motor housing, which does actually describe how to rewire for 110v. Now, a nice piece of equipment would have a block of screw terminals so that all it takes is a screwdriver to reconfigure it. But no, all the wires were spliced. So I got to spend an hour looking for wire nuts, then looking for my soldering iron, in order to resplice the wires according to the instructions on the motor.
Finally we try to turn it on, and get nothing but a buzz. We notice that the box the switch is in also mentions 110v vs. 220v, but someone at the factory has blacked out the 110v text with a permanent marker. Right on the side of the saw, just about at eye level. So much for La Bella Forma.
So, I consult the interwebs. According to their forums, you have to call up their tech support and order a 110v switch box if you want to use the saw at 110v. A $100 switch. A $100 switch that has lots of unused terminals inside for safety switches that disable power when the panels are open, unused because this model doesn't have panel switches.
This is exactly the kind of nonsense I was trying to avoid buy spending extra on a nice tool. If you're only making $2 profit on each unit, I can understand why your manual might not be totally correct and why you didn't spend the time and money to fix the errors that inevitably happen during manufacturing. That's not to say that anyone should actually spend hundreds or thousands of dollars on a half-baked product, but at least the manufacturer has an excuse for shoddy workmanship.
But seriously, $1600 and you didn't even get the (staple-bound, fresh-off-the-inkjet printer) manual right? You couldn't even be bothered to ask if I'd like the correct power switch or the right kind of power plug? Astounding.